Terms and Conditions

1. Purpose

ZenaPay offers a comprehensive suite of enterprise software solutions, specializing in payment systems, artificial intelligence, business management, supply chain management, compliance management, and government auditing software systems.

This General Terms and Conditions define the Merchant’s usage terms for ZenaPay’s services (referred to as the “Services”) and outline the rights and obligations of all parties involved.

ZenaPay’s services include a digital wallet for Ethereum cryptocurrency, in this case, Ethereum Wallet for ZenaPay Merchants.

These terms can be accessed at any time on ZenaPay’s official website and may be supplemented by specific conditions for certain services, with the latter taking precedence in case of discrepancies.

2. Service Management and Contact Information

ZenaPay, headquartered at 55 E. Jackson Blvd. Suite 1005, Chicago, IL 60604, manages the services. ZenaPay can be contacted through:

• Email: support@zenapay.com
• Phone: + 1 (312) 761-5423

3. Access to Services

3.1 Legal Capacity:

Access to ZenaPay’s services requires legal capacity, either as an individual or an entity acting through an authorized representative. The MERCHANT must fully adhere to the Operating Regulations and every pertinent regulation, law, and rule of ZenaPay and the respective nation of operations (where applicable) when engaging in legal activities and utilizing ZenaPay’s services, such as the Ethereum Wallet. The Wallet Terms of Use (“Terms”) establish a legally enforceable agreement between ZenaPay (“ZenaPay” or “We”) and the individual Merchant or entity (“You” or “Your”) who are utilizing the software (“Software”).

3.2 Merchant Account Registration:

Merchants must register on ZenaPay’s website and provide all required information. The registration process creates an individual account, and the client is responsible for managing user access and administrative roles. The following process of data collection governs the Merchant’s account created at ZenaPay and is/are legally obliged to provide data in order to make use of ZenaPay services such as the Ethereum Wallet, which are as follows:

• Merchant Username and Password
• Collect Identification card/s for account management
• Save public and private keys in local storage for transactions
• Save pending transactions in local storage and delete them once completed

4. Merchant Permission

By utilizing ZenaPay’s merchant services, you consent to adhere to and be legally obligated by the subsequent Terms & Conditions. If you do not consent to these conditions, kindly refrain from utilizing the services.

4.1 Criteria for Merchants to Qualify:

You affirm and guarantee that you have the authority to participate in this agreement and that the information you submit is truthful and comprehensive. ZenaPay will retain the authority to authenticate your information and determine your eligibility.

4.2 Authorization Granted:

By adhering to these Terms and Conditions, a Merchant is given a non-limited, revocable, and non-transferable authorization to utilize ZenaPay merchant services.

4.3 Personal Workspace:

Merchant can access their workspace through their login credentials, which they must keep confidential. Any misuse of an account should be reported immediately to ZenaPay.

5. Data Safety Form

The purpose of this Data Safety Form (referred to as the “Form”) is to establish the rules and circumstances that regulate the gathering, utilization, retention, and safeguarding of personal data submitted by individuals (referred to as “Merchants”) to [Your Company Name] (referred to as “the Company”). Upon submission of the Form, Merchants are obligated to adhere to these terms and conditions.

5.1 Data Collection and Purpose:

ZenaPay gathers and handles personal data furnished by Merchants exclusively for the purpose of [specifying the particular objective, such as delivering services, communication, etc.]. ZenaPay will refrain from utilizing the data for any further purposes unless specific approval is obtained from the Merchant.

5.2 Data Sourced:

The data gathered may encompass, although is not restricted to, the subsequent information:

• Full Name
• Contact Information (including email address, phone number, and address)
• [Additional pertinent details]

5.3 Agreement:

By submitting the Form, a Merchant can explicitly provide their consent for the collection, processing, and storage of their personal data as described in this Form. Users possess the entitlement to revoke their consent at any given moment by reaching out to ZenaPay using the provided contact email or phone number.

5.4 Data Safety:

ZenaPay is dedicated to guaranteeing the security and privacy of Merchant’s personal data. Stringent technical and organizational safeguards will be put in place to impede any unauthorized attempts to access, disclose, modify, or obliterate data.

5.5 Sharing of Data:

ZenaPay will only share Merchant’s personal data with third parties when it is essential to achieve the intended purpose and with the explicit consent of the Merchant. The Company must forbid selling, leasing, or otherwise disseminating personal data to third parties for marketing or any other unrelated objectives.

5.6 Storage of Data:

The personal data of Merchants will only be kept by ZenaPay for the period of time needed to accomplish the purposes for which it was gathered or as long as it is mandated by relevant laws and regulations.

5.7 Merchant Entitlements:

ZenaPay adheres to data protection laws and details its practices in a separate Privacy Policy. Merchants are entitled to:

• Retrieve their personal data stored by ZenaPay.
• Rectify any inaccuracies in their personal data.
• Submit a formal request for the erasure of their personal data.
• Express opposition to the handling of their personal information.
• Send any requests pertaining to these rights to ZenaPay’s contact information provided above.

5.8 Amendments to the Terms and Conditions:

ZenaPay has the authority to alter or revise these terms and conditions. Merchants will get notifications on such modifications, and their ongoing utilization of the Form implies their acceptance of the updated terms.

6. Service Description

ZenaPay offers various services, including but not limited to digital currency transactions, secure wallets, payment solutions, and recurring billing options. Updates and enhancements to these services are at ZenaPay’s discretion.

7. Service Term and Subscription

Services are offered on a subscription basis, with terms outlined during the subscription process. Automatic renewal and cancellation policies are specified based on the subscription term. ZenaPay has the power to retain the authority to alter, suspend, or terminate any aspect of our services at any given moment.

8. Breach Sanctions

ZenaPay reserves the right to take appropriate action against breaches, including service suspension and legal action. A breach of the agreement shall be considered to have occurred if the Merchant violates any provision outlined in the terms of service, acceptable usage policy, or any other relevant agreements between the Merchant and ZenaPay.

9. Liability and Guarantee

ZenaPay aims to provide services diligently and securely but cannot be held liable for issues beyond its control or due to client negligence.

10. Intellectual Property

All content and technology related to ZenaPay’s services are protected under intellectual property laws.

11. Third-Party Links

ZenaPay is not liable for third-party sites or services accessed through its platform.

12. Customer References

ZenaPay may use client references and logos for promotional purposes.

13. Account Deletion

The Account Deletion Terms and Conditions (“Terms”) outline the procedures and requirements for users to seek the removal of their account from the ZenaPay (“we,” “us,” or “our”) platform. By initiating the deletion of your account, you acknowledge and consent to abide by the following terms:

• Send a request via the appropriate account settings or contact us via our customer service avenues.
• Supply supplementary details to authenticate your legal status before proceeding with the request to delete the account.

13.1 Permanent Deletion:

• Upon confirmation and processing of the account deletion request, your account information will be irrevocably purged from our systems. This encompasses individual data, material created by users, and any related records.
• You recognize and comprehend that the deletion process is permanent, and you will be unable to retrieve your account or any related data.

13.2 User Obligations:

• Prior to commencing the account deletion procedure, it is incumbent upon you to guarantee the preservation of any essential data, content, or information by creating a backup or saving it.
• We do not assume responsibility for any data or content loss that may occur as a result of the account termination procedure.

13.3 Ceasing of Services:

Deleting your account does not release you from any remaining responsibilities, such as unpaid dues or breaches of our terms of service. These responsibilities persist even after the deactivation of the account.

13.4 Communication Preferences:

By initiating the process of account deletion, you will no longer receive any further messages from us unless they are necessary for legal or administrative reasons.

14. Acceptance of Terms

Acceptance of these terms is a prerequisite for using ZenaPay’s services. Partial acceptance is considered invalid, and non-acceptance disqualifies usage of the services. By completing any forms provided by ZenaPay, Merchant explicitly declares their comprehension and acceptance of the specified terms and conditions.

15. Governing Law and Jurisdiction

These terms are governed by the laws applicable in the jurisdiction of ZenaPay’s headquarters, with disputes subject to local courts.